How to Troubleshoot Windows Update Failed in Windows 10

By | January 13, 2022

Windows 10 continues to receive updates, some and all, usually without a hitch. But problems can occur: download crashes, updates refuse to install, or the system gets stuck in a loop loop.

Error messages for failed updates rarely help, which means it can be difficult to find a specific solution. We’ve put together tips that should solve the most common problems with Windows Update.

If you have your own stories to share about Windows Update errors or your own helpful tips, be sure to share them in the comments section.

Is there any problem?

Before starting any troubleshooting steps, make sure that there is a problem with Windows Update. This will sound ridiculous if your update refuses to download or gets stuck in a reboot loop – in this scenario there must be a problem, so try the help below. But if you see a download progress bar that seems to be stuck, give it some time, especially if you’re on a Wi-Fi connection.

There are reports that some updates take more than three hours to download, possibly due to dodgy servers or a temperamental Internet connection. If your progress bar doesn’t seem to be moving, don’t be too impatient. Give it an hour or two and see if it moves any further.

Windows Update Troubleshooter

This is a very simple step, but it is a good step to take first. Windows has a built-in troubleshooter that will try to detect and automatically resolve any issues with Windows Update. It’s not always very useful, but it’s worth a try.

To access it, open this diagnostic file from Microsoft. Or, perform a system search for troubleshooting and select the relevant result. The Control Panel window will open. Under System and Security, select Fix problems with Windows Update. This will open a new window.

Click the Advanced referensi. Then click Run as administrator, as this can help find more problems. Now click Next. It will then start detecting the problem and automatically fix it. If found, it will list them and whether it can solve them or not. From here you can view detailed information to find out more.

When finished, click Close to end the troubleshooter. You can now try running Windows Update again – ideally after rebooting your computer – and see if that has actually solved your problem. If not, don’t worry – read on.

Delete Download Folder Updates (Clear Updates Download Folder)

If your download crashes while downloading or refuses to install, there may be something wrong with the file itself. Deleting the folder where all the update files are stored will force Windows Update to re-download, which can help resolve any issues.

First, press Windows key + R to open Run. Input C:WindowsSoftwareDistributionDownload and click OK to launch to the folder. Now you need to delete everything in the folder, but don’t delete the folder itself. To do so, press CTRL+A to select everything and then press Delete to delete the files.

If you find that some files refuse to be deleted, try repeating the above process in safe mode. If you need help with that, check out our guide on how to boot into Windows 10 safe mode.

Once every file in the Downloads folder is gone, restart your computer and run Windows Update. It’s worth noting that this troubleshooting step has solved the problem for me in the past, but the first time I ran Windows Update, I got an error saying the download couldn’t be completed. I then restarted and tried again, this time with the update getting through.

Disable your Anti-virus

Normally, your anti-virus software should not interfere with the update process, but there have been reports that temporarily disabling it may resolve the issue. Each anti-virus will have its own method of disabling it, so load it up and turn it off. If you can’t see where to do this, explore the Settings or Options area. Alternatively, right-click the icon in your system tray and you can find the option to disable it there.

Zone Alarm is a specific program that has been known to cause problems, but it’s possible for others to happen and that could depend on how strong your security settings are. If disabling your anti-virus solved your Windows Update problem, it might be a good idea to contact the developer to let them know, so they can patch it.

Disconnect, Disable VPN & More

Still not working? We previously wrote articles about common Windows upgrade problems, along with how to fix them. Some of the tips here can also be applied to problems you’re having with Windows Update.

For example, try removing your media drive, such as a DVD drive or SD card reader. You can do this by searching for system device manager, selecting the relevant result, then right-clicking the respective drive and clicking Disable.

If you are getting certain errors, such as 0×80200056 or 0x800F0922, then respectively your internet connection may be interrupted or you need to disable any VPN service you have running.

If you are still having no luck, check out the fifth tip below which will allow you to update your system without using the Windows Update utility.

Use the Media Creation Tool

If Windows Update is still not working, you can avoid using it completely by using the Media Creation Tool. This creates the Windows 10 installation file and is probably what you would use if you upgraded to the operating system in the first place. But don’t worry, this doesn’t send your computer back to factory settings, it just forces an upgrade via a different method.

While this method should preserve all your system settings, there is no point in taking any risks. Therefore, make sure you have taken a backup or created a system image before proceeding.

First, go to Microsoft’s Get Windows 10 page and click the Download tool now button. Save the file to your system then open it. Accept the license terms. Then select Upgrade this PC now and click Next. Continue progressing through the instructions until you get to the Ready to install page. By default, your personal files and apps should be saved, but click Change what to save if you want to be sure. When ready, click Install.

Your system will restart and you will find yourself running the latest version of Windows, complete with all your personal data and the latest features of the operating system.

Hopefully one of the troubleshooting steps above has resolved any issues you were having with Windows 10.

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