How to Activate a Blocked Card – In 2018, the Ministry of Communication and Information or known as Kemkominfo implemented a rule that everyone who has a SIM card is required to register. If you do not register immediately, the card will be blocked so it cannot be used again.
Well, even though the government has been reminded many times, it turns out that there are still many who don’t register until their numbers are blocked.
Let’s see the full review.
Various Ways to Activate Blocked Cards
Apart from being late in registering, another reason the card can be blocked is because it was entered incorrectly PIN until the grace period is reached.
Fortunately, even though the card has been blocked there are still several ways to reactivate it.
But before knowing how to activate a blocked card, the owners must know the cause of the blocked card.
What’s the reason?
Because the solution to being able to reactivate the card depends on the cause, so make sure to find out the cause first.
For those experiencing this problem, try the following steps:
1. Enter PUK Number
For those whose cards are blocked because they entered incorrectly PIN continuously, then the first solution that can be done is to match card PUK number.
This number is usually found on the case or case of the SIM card at the time of initial purchase. So, for those who still have the package, look at the PUK number on the package.
For people who don’t have a SIM pack, another way to see the PUK number is to open the app Provide Mobile. For example; Telkomsel users can use MyTelkomsel to view the PUK number.
If you have successfully entered the provider application, go to Virtual Assistant-his.
Next, click PUK INFO to get the number. Before the virtual assistant gives the number, the owners must verify it by providing PIN, phone number until date of birth correct.
If all the data entered is correct, the PUK number will be immediately informed.
2. Contacting the Call Center Operator Service
For those whose cards are blocked because they have not registered, you can contact the service Call Center Operators.
But before contacting the call center service, make sure you have enough credit and battery because the process can take a long time.
After successfully connecting to the call center service, inform the complaint and later the provider will help.
Before the card is reopened, the operator will verify the data first. Like checking the phone number, date of birth, to the NIK of the SIM holder.
When all data has been completed, the operator will open the card. Immediately register again so that the SIM card can be used again.
Or if you don’t know how, ask the operator for help to do it. Don’t forget that registering costs like a regular SMS.
3. Visit the Operator Service Center
If the two methods above have been done but the card is still blocked, then the next way to activate the blocked card is to go to Operator Service Center.
This method can be used to solve all types of problems, whether it’s because you haven’t registered, entered the wrong PIN, or entered the grace period.
If the cause is simply because you haven’t registered or entered your PIN incorrectly, then the process is faster and easier.
Conversely, if the cause is because the card is lost or damaged, then the process will be more complex and take longer.
For those who reactivate a number that has been blocked because it is lost, then make sure to bring it with you Photocopy of ID card and Family card.
Then the local staff or operator will help open the blocked card.
If the SIM card is connected to banking, then the card owner must go to GraPARI to fix it.
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4. Buying a New Card
If all the methods above have been done, but the card cannot be opened, then the last solution is to buy a new card.
If you decide to do this, don’t forget to register and update all applications that use the old number. This is to prevent misuse of the old number by the new owner
How to prevent the card from getting blocked
Although there are several ways to open a blocked card, it’s a good idea for users to prevent this from happening.
Apart from additional fees charged to users, the process is also sometimes uncertain.
Therefore, so that the card does not get blocked, do the following steps:
1. Register Immediately
For those who have a new number, don’t forget to register immediately. The registration process is very easy and fast, so make sure to do it in advance rather than forgetting.
If you’re having trouble registering, ask the seller for help with this.
Make sure to memorize NIK as a registration requirement.
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2. Recharge Regularly
One of the reasons the card is blocked is because it has entered the grace period. This usually happens because the user has not filled up the credit within the specified time.
To prevent the card from being blocked, top up your credit regularly every month.
The amount does not have to be a lot, the important thing is that the life of the card will increase. This can prevent the age of the card entering the grace period and being blocked.
3. Immediately Call Operator Service
If the number is indeed blocked, then immediately contact the operator service to open it. Don’t wait too long because the number can be forfeited and reused by the provider.
So try to immediately take care of the service office if there is a blocked SIM card.
Those are some of the ways to activate a blocked card and things that must be considered to avoid this incident.
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Although there are ways to reactivate a blocked card, it’s a good idea for users to avoid this occurrence. And if it happens, then immediately contact the operator’s customer service to fix it immediately.
Hopefully this information can be useful for all of you.