Your iPhone isn’t as good as a smartphone if you don’t download apps from the App Store. Usually, grabbing one is as easy as tapping the download button in the App Store.
But when that doesn’t work, here are the steps to fix iPhone apps that won’t install from the App Store.
Test Your Internet Connection
For your iPhone to download apps from the App Store, a working internet connection is required. Most of the time, you’ll need to be connected to Wi-Fi, as mobile downloads use up your data allowance and are often limited to 200 MB.
Once connected to Wi-Fi, test your internet connection by streaming a video on YouTube. If the connection is slow or unstable.
If you need to use data to download apps, make sure you allow the App Store to use cellular data on your iPhone:
- open Settings > Cellular.
- Scroll down to the list of apps and turn it on App Store.
Make Sure You Have Enough Free Space
Internal iPhone storage cannot be expanded. If you’ve already filled your device with photos, videos, music, and other content, you may find you don’t have enough free space for new apps.
When this happens, a warning will appear saying “Not Enough Storage.”
open Settings > General > iPhone Storage to see how much free space you have and see which apps are using the most. There are many ways to make more free space on your iPhone if you need to read our article How to Create Free Space on iOS.
Update Your Apple ID Details
Even if you only download free apps from the App Store, you must have valid payment information and contact details linked to your Apple ID account. It is possible that the payment details on your account are out of date, so you should check if you need to update them.
Update your Apple ID details from the iPhone Settings app:
- open Settings and tap [Nama Anda] at the top of the screen.
- Tap Name, Phone Number, Email to check or update your contact details.
- Tap Payment & Shipping to update your payment information.
Change Date and Time
As strange as it sounds, setting the wrong date or time may be the reason your iPhone won’t download or install apps from the App Store. This inconsistency causes communication problems between your device and Apple servers.
To fix the date and time on your iPhone:
- open Settings > General > Date & Time.
- Enable the option to Set Set Automatically or choose Time Zone you manually.
If you can’t edit the date and time, you may need to turn off Content & Privacy Restrictions on your iPhone first. We explain how to do this in the next step.
Turn off Content and Privacy Restrictions
Content and privacy restrictions on iPhone allow you to restrict settings, apps, or features to keep your device safe for children. However, the same limitation might stop you from installing new apps.
To edit your restrictions from Screen Time settings:
- open Settings > Screen Time > Content & Privacy Restrictions.
- If prompted, enter your Screen Time passcode, which may be different from the standard passcode you use to unlock your iPhone.
- Turn off all Content & Privacy Restrictions at the top of the screen or change the following settings:
- Tap iTunes & App Store Purchases > Installing Apps.
- choose Allow to enable app installation.
Pause and Resume Your App Downloads
Sometimes, if your iPhone won’t download an app, all you need to do to fix it is to pause the download, then continue again. You can do this from the Home screen on your device.
When an app downloads, it will appear on the Home screen as a gray icon with a progress circle in the middle. Tap to pause the download causing the pause symbol to appear. Wait a few seconds, then tap again to resume the download.
Alternatively, tap and hold or firmly press the app icon to open the quick actions menu. You can choose to Pause Download or Resume Download from this menu too.
Or, you have the option to Prioritize Download from the quick action menu. It’s a good idea if your iPhone downloads other content as well, as it prioritizes this app over all other downloads.
Exit the App Store, Then Sign In Again
Like pausing and resuming downloads, you can fix many software bugs by logging back into the App Store. This often reveals problems with your Apple ID account, such as an incorrect password or username.
When you exit the App Store, it cancels all ongoing app downloads. After logging in again, you need to download the app from the App Store again.
To exit the App Store from your iPhone settings:
- open Settings > iTunes & App Stores.
- Tap your Apple ID at the top of the screen and Sign Out.
- Swipe up from the bottom of the screen (or double-click the Home button on iPhone 8 and earlier) to open the app switcher.
- Swipe to close the Settings app and the App Store.
- Back to settings iTunes & App Store you and Sign In.
- Enter your Apple ID username and password to sign in to the App Store again.
Close All Apps and Reboot Your iPhone
After downloading the app to your iPhone, it may appear as a white icon with a gray line running through it. This happens when the app doesn’t download or install properly. You can usually fix this by restarting your device.
First, swipe up from the bottom of the screen (or double-click the Home button on iPhone 8 and earlier) to see the App Switcher. Swipe each app from the top of the screen to close it.
After closing each app, press and hold the button Sleep/Wake with the Volume buttons (on iPhone X and later). If you have an older iPhone, press and hold the button Power As a replacement. When prompted, swipe to turn off your iPhone.
Wait 30 seconds after power off before pressing the button Sleep/Wake again to start over.
Delete App, Then Download Again
Sometimes downloads get so corrupted that the only way to fix it is to delete the app and download it again from scratch. If you’ve never used this app before, there’s no harm in doing this.
However, if you’re trying to update an app instead of downloading it for the first time, deleting it may also delete any data you had on the app. You must Making iPhone Backup you before deleting the app to protect your data.
When you want to delete an app from your iPhone, tap and hold the app icon on the Home screen. In the quick actions menu that appears, tap Delete App, then confirm that you want to Delete it.
After deleting the app, restart your iPhone and download it again from the App Store.
Make Sure This App Works With Your iPhone
Sometimes, you can’t download or install the app because it’s not compatible with your device. This might happen when the app relies on hardware that your iPhone doesn’t have like Face ID or dual cameras or when the app developer discontinued support for older versions of iOS.
open App Store and search for the app you want to download. View app details and scroll down to section Information. Next to Compatibility, the App Store lists whether this app should work on your iPhone or not.
Tap the dropdown arrow to see more information about app compatibility.
If the app doesn’t work with your device, you may need to update iOS on your iPhone to the latest version available. It’s a good idea even if the app is compatible, as iOS updates often fix bugs with problematic software.
Now, you should be able to download as many apps as you want. If your iPhone still can’t download apps from the App Store, contact Apple Support for further assistance.