8 Tips To Fix Microsoft Store and App Problems in Windows 10

By | January 6, 2022

Microsoft Store (formerly Windows Store) is Microsoft’s official marketplace for downloading apps. Some Windows applications are available exclusively. This makes it even more frustrating when the official Windows store stops working or doesn’t open quickly.

We’ve completed the steps that help fix the Microsoft Store. Whether it’s running the troubleshooter to automatically detect and fix problems or clearing the cache, chances are one of the helpful tips below will do the job.

Read on for the Microsoft Store troubleshooting and repair guide.

Use the Windows Store App Troubleshooter

Microsoft has a troubleshooter that scans your system and detects any issues that might be preventing Microsoft Store apps from working properly. Then, if possible, automatically fix it without you doing anything.

The troubleshooter can be accessed by pressing Windows key + I to open Settings. Go to Update & Security > Troubleshoot. Find Windows Store Apps in the list, click on it, and click Run the troubleshooter

A window will open which will start detecting the problem. It shouldn’t take more than a few minutes.

If a problem is detected then the troubleshooter will try to solve it. Or, it might give you steps on how to do it yourself. You can also click Next to see some solutions.

The troubleshooter might not be able to fix the problem or might not even find any issues in the first place, but it’s worth trying anyway.

Check Your Computer Time

This may sound strange, but the Microsoft Store may not open if your computer’s date and time are inaccurate. This is because the Store checks to see if the time it tracks is in sync with your computer.

Press Windows key + I to open Settings. Click Time & Language. Make sure your Timezone is correct. Then slide Set Set the time automatically to Off, wait for the process, then slide it back to On.

Reset Microsoft Store

You can reset Windows applications, which cleans up saved data and returns it to defaults. While this will clear your settings, you won’t lose any purchases or installed apps.

Press Windows key + I to open Settings and click Apps. Scroll through the list and click Microsoft Store. Then click Advanced options > Reset. A warning will appear that the application data will be deleted, so click Reset again.

Clear Store Cache

Clearing the Store cache can help resolve issues with installing or updating apps. In fact, clearing the cache can solve many Windows problems. It is very simple to run and will only take half a minute.

Press Windows Key + R to open Run, then enter wsreset.exe and click OK. A blank Command Prompt window will open, but rest assured that it clears the cache. After about ten seconds, the window will close and the Store will open automatically.

Reset Windows Update Components

If you’re having trouble updating the Store or apps yourself, try resetting the Windows Update component. Conveniently, there is an auto repair tool for that. You can get it from the Microsoft script repository.

Download the ZIP file and extract it. Right-click the ResetWUEng.cmd file and click Run as administrator.

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Press Y and then Enter to confirm that you want to continue. Then press 2 to select Reset Windows Update Components and then Enter to confirm. Wait for the process to complete.

If this doesn’t work, check out our guide on solving Windows Update problems for some more solutions.

Edit Registry for Connection Error

If you’re getting connection errors when launching the store, or while downloading apps or updating apps, it’s time to dive into the registry. Please make sure you follow these instructions carefully as incorrect editing in the registry can cause further problems.

st, press Windows Key + R to open Run. Enter regedit and click OK. The Registry Editor will open. Using the folder on the left, navigate to the following folder path:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles

Right-click on Profile, select Permissions, then click Advanced. Check Replace all child object permission entries with inheritable permission entries from this object and click OK. Now restart your system and hopefully your problem will be resolved.

Check Your Proxy Settings

Using irregular network settings can cause problems with the Microsoft Store. First, disable any VPNs you have installed see the program’s support documentation for guidance on how to do this. Alternatively, uninstall it completely by pressing Windows key + I to open Settings. Click Applications, select a VPN from the list, and click Remove.

Next, check your proxy settings. Press Windows key + I and go to Network & Internet > Proxy. Under Manual proxy settings, ensure that Use proxy server is set to Off.

Re-register Microsoft Store

Store apps can’t be uninstalled easily, so the closest we can get is to re-register on your system. First, do a system search for powershell, then right-click the relevant result and select Run as administrator. Simply put, PowerShell is a scripting environment that can be used to automate tasks.

If you are using Windows 10, enter the following and then press Enter:

“& {$ manifest = (Get-AppxPackage Microsoft.WindowsStore) .InstallLocation + ‘AppxManifest.xml’; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

If you are using Windows 8, enter this command instead:

Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.XML

You can now close PowerShell and open the Store app, where hopefully your issue is resolved.

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