8 Common Microsoft Store Errors and How to Fix Them

By | March 22, 2022

The Windows Store, now called the Microsoft Store app, can be error prone. Here’s how to troubleshoot various errors and fix them.

The Microsoft Store, formerly known as the Windows Store, is the official marketplace for downloading games, apps, movies and more. It is common for errors to occur, many of which are difficult to solve. We’re here to help with any Microsoft Store errors you may have.

Whether your Store seems to be missing, has a corrupt cache, stuck downloading, or something else, we have all kinds of solutions that hopefully can all be fixed.

Before we start looking at specific error messages, it’s a good idea to run the Microsoft Store troubleshooter. It will detect any issues and try to fix them automatically. Even if they can’t be fixed, it’s still useful to know what the problem is if the Store doesn’t give you a specific error when launching.

When it opens, click Advanced and make sure Apply repairs automatically checked. Click Next to proceed through the wizard. At the end, log the unresolved error message.

If the Store doesn’t open at all, let alone gives an error message, the first thing you should do is restart your computer. An ancient, but often successful fix for this problem.

If not, don’t worry. Perform a system search for powershell, right click the relevant result and select Run as administrator. Enter the following command and press Enter:

Close PowerShell and you should now successfully open the Store.

The first thing to try is clearing the cache. Press the button Windows + R to open Run, enter wsreset.exe and click OK. A blank Command Prompt window will open for about ten seconds. After this, the Store will open on its own.

If that doesn’t work, press the button Windows + R again. Enter this command:


If there is already a folder cache, rename it to cache.old. Then, whether it already exists or not, create a new folder named cache. Finally, run Troubleshooter as outlined above and it will detect and resolve the issue.

Microsoft Store Missing

If you can’t find the Store anywhere on your system, then you will have to reinstall it. Perform a system search for powershell, right-click the relevant result, and select Run as administrator. Enter the following command and press Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Close PowerShell, restart your computer, and the Store will now be back.

Microsoft Store Download Stuck (Stuck)

If your app is not downloading or updating properly, check it first did you not try to install it to an external hard drive. This can cause problems, so it’s better to keep it on the internal drive. Press the button Windows + I to open Settings, go to System > Storage. On your external drive, click Apps & features.

Click the problematic application and click Move. Select your internal drive from the dropdown and click Move.

Alternatively, make sure the drive you are installing is not full. If yes, uninstall some apps or clear other data to free up space.

If that doesn’t work, or your app is already on the internal drive, try running the Windows Update troubleshooter. To do this, perform a system search for Find and fix problems with Windows Update and select.

Press Next to proceed through the troubleshooter. Once done, head over to the Store and see if your download works. If this still doesn’t work, check out our tips for solve Windows Update problems.

Error Code or Error 0x80072EFD

This error will appear when the Store is having network problems. Some simple things to try are running Windows Update, disabling your anti-virus, and making sure the time and date on your system are correct. If this doesn’t work, it’s time to fix the registry.

Press the button Windows + R to open Run. insert regedit and press Enter. If you don’t see the address bar at the top of the window, go to View > Address Bar. Enter the following command and press Enter:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles

In the left pane, right-click the folder Profiles and click Permissions. Click Advanced. Tick Replace all child object permission entries with inheritable permission entries from this object, click OK, then restart your computer and load the Store again.

Error Code or Error 0x80072EE7

This particular error code claims that the server has tripped. This is a network issue and can occur even if your internet is working fine. For this, try resetting your proxy settings. To do this, press the button Windows + R, insert cmd and press Enter. Enter this command and press Enter:

netsh winhttp reset proxy

Restart your computer and open the Store, which should now work.

Error Code or Error 0x8000ffff

This error will appear in the Store saying that the page could not be loaded. Perform a system search for Find and fix network problems, select the result, then run the troubleshooter. It will try to detect and automatically fix any issues. Once done, try opening the Store again.

If you still have no luck, you can try using Google public DNS settings. open Control Panel through system search. In the top right search box, enter View network connections and click on results. Right click your active connection and click Properties.

Once here, click Internet Protocol Version 4 (TCP/IPv4) and then Properties. choose Use the following DNS server addresses. To Preferred DNS server input To Alternative DNS server input Click OK, restart your PC and then load the Store.

Error Code or Error 1

This is very strange. This is the first error code and will appear when you try to launch the Store. The solution is to change the region of your computer to United States. Yes, right.

To do this, press the button Windows + I to open Settings and go to Time & Language > Region. Use the dropdown Country or region to select United States. Restart your computer and the Store should now work.

Microsoft Store Troubleshooting Tips

If you are still having problems. There isn’t always one solution to the same problem, so it’s worth trying everything on that list to see if that helps.