7 Ways to Fix Print Screen Button Not Working

By | March 7, 2022

Is your Print Screen button not doing anything? Here are some ways to fix it.

The Print Screen (PrtScr) key is one of the fastest ways to take a screenshot in Windows. However, if your Print Screen button has suddenly stopped working, there are some fixes you can try.

Your Print Screen key may have stopped working due to a hardware problem, for example, there may be a problem with your keyboard. If this is the case, you will need to replace your keyboard.

Fortunately, there are many other fixable problems that can cause Print Screen to stop working. Let’s talk about the problem and how you can fix it.

Check F-Lock Key

The F-lock key activates or deactivates the secondary functions of the F1–F12 keys. Keyboards with F-lock keys can also be equipped with LED indicators to signal if F-lock is on or off. If it’s on, press the F-lock button to turn it off. Check if your Print Screen is working fine now.

Stop Programs Running in the Background

Programs running in the background could be the cause of your Print Screen button not working. Open your Task Manager and see if apps like OneDrive, Snippet Tool, or Dropbox are running in the background.

This is a common cause, but other apps can also cause the problem. If the problem started after installing a new app, try stopping it and see if that solves the problem.

If you have two or more suspected apps running in the background, stop them one by one to see which one is causing the problem. To stop the application, run Task Manager by pressing Ctrl + Shift + Esc, right click on the app, and click End task.

Update Your Keyboard Driver

If your system has a faulty, corrupt, or out-of-date keyboard driver, this can cause the Print Screen button to stop working. You can fix it just by updating the driver.

You can update your keyboard driver from Device Manager.

  • Right click on the Start button and click Device Manager or press the button Windows + R, insert devmgmt.msc, and press Enter to open Device Manager.
  • Find your keyboard driver, right click, and select Update drivers.
On the next screen, you will be asked if you want Windows to automatically find and install drivers or install them from your computer. If Windows cannot find the driver, try downloading the driver from the manufacturer’s website before selecting the last option. There are also some another way to update Windows drivers if this doesn’t work.

After you install the updated driver, restart the computer to see if your Print Screen button works.

Check your OneDrive Settings

If you are using OneDrive on your PC, check if OneDrive is the cause of your Print Screen button not working. This is a common problem among users who use Microsoft cloud storage services to back up their files.

You can do this from OneDrive settings. Right-click on the OneDrive icon from the bottom right of your taskbar and click Settings. Next, switch to the tab Backup.

Under section Screenshots, you’ll see a checkbox that says, “Automatically save screenshots I capture to OneDrive.” Make sure this box is checked.

If the box is already checked, then uncheck it and check it again. Now, verify if this solves the problem.

Use the Windows 10 Hardware Troubleshooter

Windows 10 has a built-in hardware troubleshooter. It includes a dedicated troubleshooter for your keyboard, which can help fix your Print Screen problems.

  • Press the button Windows and search Troubleshoot Settings. This will open a new window.
  • In the right pane, click Additional troubleshooters and scroll down to Keyboard. Select and click Run the troubleshooter.

Follow the instructions in the troubleshooter. Once done, see if this fixes your Print Screen button.

Clean Boot Your PC

If the first method doesn’t work, you can try cleaning your computer boot. A clean boot will restart Windows as usual but will only allow essential drivers to load. This will help you narrow down the cause of the problem.

To clean boot your computer, press Windows + R, type msconfig, and click OK. This will open a window System Configuration.

Under tab General, you will see two checkboxes below Selective startup. Uncheck the second box that says Load startup items and let the box Load system services checked.

Next, switch to the tab Services. At the bottom left, you will see a checkbox that says Hide all Microsoft services. Check that box.

This will leave you with a small list of services. Next, click Disable all and click OK. When you restart the computer, it will only boot with Microsoft services. Try using the Print Screen button to see if it works now.

Change Registry

You can modify the registry using Reviewer Registry Editor to fix the Print Screen not working issue. However, making mistakes while modifying the registry can have a bad impact on your PC, so we recommend creating a System Restore point and backing up your files before attempting this fix.

  • To open Registry Editor, Press Windows + R and type regedit. Then, click OK or press Enter.
  • Navigate to HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorer.
  • Right click on the folder Explorer, and select New > DWORD and change Value name Becomes ScreenShotIndex. Set Value data DWORD to 4 and click OK.
  • Next, navigate to HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders.
  • Look for a string named {B7BEDE81-DF94-4682-A7D8-57A52620B86F} and double click to open it.
  • Make sure that Value data set to %USERPROFILE%PicturesScreenshots.

If you can’t find this file, create String Value new like we made DWORD, and use the values ​​mentioned above in the field Value name and Value data.

If this doesn’t work, see if changing the fields Value data for DWORD ScreenShotIndex from 4 to 695 helped.

You Now Know How To Fix Print Screen Problems

Print Screen is a fast and convenient way to take screenshots on the go. When it stops working, it’s frustrating. Hopefully, one of these fixes worked and solved your problem. If not, you might want to try plugging in another keyboard to see if that works.

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