6 Ways to Fix Common TikTok Errors on Android

By | May 5, 2022

TikTok not working on your Android phone? Here are six things to try to get it up and running again.

TikTok has grown rapidly to become one of the most widely used social networks in the world. It has been downloaded more than two billion times, has more than 689 million global users, and is available in more than 200 countries.

With so many people using the app, it’s no surprise that users sometimes run into errors. If you’re having trouble with the TikTok app on your Android device, here are some quick fixes to try.

TikTok App Can’t Open

If you’re trying to open TikTok on your phone and the app won’t open, this could be an error with the TikTok servers or a sign that your phone’s cache needs to be emptied. Scrolling for hours on TikTok will save you a lot of temporary data which can sometimes cause problems. It can be easily cleaned through your phone’s settings.

To Clear TikTok App Cache

  • Go to your phone’s settings.
  • Search section Application or Manage Apps.
  • Scroll down your app or search for TikTok in the search bar.
  • Select TikTok then view your storage.
  • choose Clear cache

To Clear All App Cache

On some phones, you can clear all your app caches at once. On Samsung Galaxy devices:

  • Go to your phone’s settings.
  • Scroll down and select Device Maintenance or Device Maintenance.
  • Select button Optimize Now.

It will clear your cache and close all unused background apps that can harm your device performance.

Cannot Record Audio or Video on TikTok App

TikTok requires permission to use your camera and microphone. Usually, the permission settings are set when you first download the app. If you’re having trouble recording video or recording voiceover on TikTok, you may not be giving TikTok access to your camera or microphone.

To check TikTok’s permissions and ensure that the app has permission to use your camera and microphone, you need to do the following.

  • Go to your phone’s settings.
  • Go to section Application or Manage Apps in your settings.
  • Find TikTok.
  • choose Permissions.

From the Permissions section, you should be able to enable or disable permissions to use your camera and microphone.

If you’re curious to see the full list of permissions your TikTok app has, you can do so by selecting the three-dot menu in the top-right corner of your screen and then opening All Permissions.

Can’t Login/Login TikTok

If you are having trouble logging into your TikTok app, then the most common reason is that your details are wrong. If your phone tries to fill in your login information automatically, leave this field blank and enter your login details manually. Keep in mind that your username is case sensitive, and you don’t need to add @.

If you’re still having trouble logging into your account, go to ‘?’ In the upper-right corner of the screen, then select Sign in from the Feedback and help menu. From here, you will be able to recover your account by entering your phone number, username, or email address.

TikTok Keeps Crashing

If while using TikTok the app keeps crashing, then this might be because you need to free up space within your TikTok app. Downloads such as effects, filters, and stickers all take up space, and you may feel the need to clear your TikTok app cache.

To Clear Your TikTok App Cache and Download

  • Open the TikTok app and go to your profile.
  • Select the three-dot menu in the upper right corner to open the menu Settings and privacy.
  • Scroll down to the section labeled CACHE & CELLULAR DATA and select Free up space.
  • From here, you can clear your cache and downloads.

You See the Message “Unfortunately TikTok Has Stopped Working” or Unfortunately TikTok Has Stopped Working

If your TikTok app keeps crashing and you see the message, “Unfortunately TikTok has stopped working,” it’s often because you’re trying to run an out-of-date version of the app. This can be easily solved by keeping your phone apps updated on the Play Store.

  • Go to Play Store and search TikTok.
  • If your app is out of date, the button Update will be seen.
  • Update the app and restart your phone.

If your TikTok app is up to date then some other fixes to try include: clearing your phone cache and restarting your phone, and if that fails, then uninstalling and reinstalling the TikTok app.

You See “Network Error” or “No Network Connection” Message

If your device loses connection to the internet, TikTok will display a “Network error” or “No network connection” message. Sometimes, this message will also be shown if your internet is running slow or if you have not enabled data permission.

  • First, check your internet connection. If you’re on Wi-Fi, check to make sure your phone is still connected. If you’re using data, check to see if you’ve reached your data limit.
  • If your internet connection seems stable and you have sufficient mobile data, try closing the app and restarting your phone.

If the network error message still appears and you are using mobile data, it may be because you are in Data Saver mode.

  • Go to your phone settings.
  • Go to section Application or Manage Apps in your settings.
  • Find TikTok and choose Mobile data.
  • From here, you will see the option to allow TikTok when Data saver is on. If currently disabled, enable it to continue using mobile data in Data saver mode.

Fixing Common TikTok Errors

Most of the TikTok errors on Android devices can be solved by clearing your cache and keeping your TikTok app updated on the Play Store.

To keep all your phone’s apps running smoothly, it’s recommended that you use the Device Care section of your phone’s settings, if you have one. From here, you can schedule your phone to auto-optimize once a day, helping to keep your cache clean and TikTok running smoothly.

For issues you can’t solve using the tips above, TikTok has an extensive Feedback and Help section, which you can find under the menu in the upper-right corner of the “Me” page. From here, you can access the Help Center.