iPhones may be a beautifully crafted piece of technology that some consider the pinnacle of smartphone design, but even they can run into problems.
Here are our top troubleshooting tips for all iPhones. We’ll start by looking at some general troubleshooting tips, and then focus on model-specific problems.
Restart Your iPhone
The number one remedy for any technology whatever iOS or Android, Windows or Mac, TV or printer is turning the device off and on again. Granted, there are situations where a simple reboot shouldn’t be your first port of call.
The trick works because it resets the software to a stable state after an unexpected sequence of events causes something to crash.
So a simple reboot didn’t fix your problem? Do not worry.
Next, you need to make sure your iOS operating system is up to date. If you’re running an outdated version of iOS, certain apps and features may not be compatible (not to mention the security vulnerabilities you’re exposed to).
To update iOS, go to Settings > General > Software Updates..
Update Your App
If you’re having issues with a particular app, it’s a good idea to make sure you’re running the latest version.
You can update apps manually via the App Store. Just tap on the tab Updates at the bottom of the application interface.
You can also tell the app to update automatically by heading to Settings > [Your Name] > iTunes and Apps store. Under section Automatic Downloads, slide the switch next to Updates to position On.
Force Close An App
Sometimes an application instance becomes unresponsive, causing it to freeze. That’s why you will often see a black screen if your camera app is not working.
Force close apps on iPhone X
To force close an app on iPhone X, swipe up from the bottom of the screen, but keep your finger in the center of the screen. The phone will launch the app switcher. Swipe up on the app card to close it.
Force Close Apps on iPhone 8 or Earlier
To force close an app on iPhone 8, double-press the home button to bring up the app switcher. Swipe left and right to find the app you want to close, then swipe up.
Reset Network Settings
Most connectivity issues can be solved by resetting your network settings. That’s easy to do. open Settings > General > Reset > Reset Network Settings.
warn: By doing this reset, you will lose your saved Wi-Fi passwords.
Reset All Settings
If you think faulty settings (not software or hardware) are the root of your problem, you can reset all phone settings without losing your data. Of course, you have to put everything back the way it was.
open Settings > General > Reset > Reset All Settings to start the process.
If you need the nuclear option hehehe you can factory reset iPhone You. This will restore your device to its original state. While this won’t cure hardware problems, it should solve most software and operating system problems.
To reset your iPhone, go to Settings > General > Reset > Erase All Content and Settings. You can also reset your device using iTunes on a computer. Look Apple guide for more details.
Check Battery Usage
iPhone battery life is often not great, especially if you’re a heavy user. However, if your device battery is draining very quickly, you can try to identify the offending app.
To see which apps use the most juice, go to Settings > Battery. You can check the graph at the bottom to see the battery usage of the app over a certain period of time.
Review Battery Health
A battery can only tolerate a certain number of charge cycles before it starts to deteriorate. If you’re running iOS 11.3 or later, you can now see the health of your battery. open Settings > Battery > Battery Health to see it.
Fix Bluetooth Problem
For such a widely used technology, Bluetooth can act very strangely. If you’re having trouble establishing a Bluetooth connection between your iPhone and another device, there are a few fixes you can try.
First, remove the old device that you no longer use. This can help avoid conflict. To unpair the device, go to Settings > Bluetooth > Info > Forget This Device.
Second, turn Bluetooth off and on again (sounds familiar?). Swipe up from the bottom of the screen on iPhone 8 or earlier (swipe down from the top right for iPhone X and later) to access Control Center, and tap the icon Bluetooth to activate it.
Fix HomeKit Problems
Some smart home devices are HomeKit enabled, so you can control them from your iPhone using Siri.
If your HomeKit device isn’t working as expected, make sure you’re signed in to the correct iCloud account on both your iPhone and the device itself. If nothing else works, you can reset your HomeKit connection by going to Settings > Privacy > HomeKit > Reset HomeKit Configuration.
If you experience problem charging device, using the power and/or volume buttons, or using the physical home button on iPhone 8 and earlier, you should always check for dirt, grime, and other debris that may have accumulated under the buttons.
Revoke Background Permission
Obviously, if you accidentally leave your phone out in the sun, it’s easy to identify the culprit. However, if it overheats regularly during normal usage, background apps running can be to blame.
To prevent the application from running in the background, go to Settings > General > Background App Refresh and slide the toggle on each app as needed.
Remove SIM Card
If you suddenly lose network signal unexpectedly, a dislodged SIM card could be your problem.
Luckily, it’s easy to remove and reinsert the SIM. You only need a pin or paperclip to open the tray.
Go to Apple Store
If you can’t fix the problem yourself, it might be time to visit Genius Bar your local. If your device is under warranty or if you have Apple Care, the store will repair the device for free, even if it involves sending it in for repair.
iPhone X Troubleshooting Tips
Two unique issues with the iPhone X are accidental automatic emergency calls and green lines on the screen.
You can turn off automatic emergency calls by going to Settings > Emergency SOS > Auto Call. If you suffer from green line problem, you need to contact Apple Support.
iPhone 8 Troubleshooting Tips
The forced restart method was changed on iPhone 8. If you have one, you will have to press and release Volume Up, press and release Volume Down, then press and hold Side button until you see the Apple logo.
Another problem that afflicts many iPhone 8 devices is a swollen battery. If you have this problem, you should contact Apple for a replacement.
iPhone 7 Troubleshooting Tips
The most common iPhone 7 complaint is poor call quality. Apple has acknowledged the problem and offered a list of fixes. Here is the company’s advice:
- Check your phone is not in mode Shut Up.
- Make sure the case doesn’t get in the way of the speaker.
- Restart your iPhone.
- Remove any dirt, grime, or debris from the speakers.
- Make sure your speaker volume is set to maximum.
iPhone 6 Troubleshooting Tips
Some people still use the iPhone 6. This is the famous “bendy” phone. So, if you have one, be careful not to put it under physical stress.
Other than that, the iPhone 6 is probably the worst iPhone model from a design point of view:
- Found it pulling people’s hair due to the small space between the screen and the chassis (solution: don’t hold it too close to your ear).
- Users encounter error message 53 if they replace the home button using a third party; it locks them from their device
- The Plus model’s optical image stabilization system is faulty.
- Touch screens are prone to failure.
Almost all of these problems are simply solved by taking your phone to an Apple Store.
We’ve done fixes for the most common iPhone problems, plus tips for specific devices. Hope one of these helps you fix your problem; You may need to contact Apple Support otherwise.